If questions above do not help answer your question, you can contact us directly by clicking here or calling 1-888-PINOY88.

What is a Phone card?

A Phone card is prepaid telephone service with no monthly fees, no connection fees, and no maintenance fees. With a Phone card you can use any phone, even public phone, anywhere in the US to call your destinations. Prices of the calling cards are ranging from as low as $10 up to $50 per card. Each calling card has a number called PIN number that is needed in order to use the service.

Every time you use your calling card, the amount of money on that card will be deducted (depends on the rate in which you are calling to). You can use it until the amount of money in your card is less than minimum requirement for each call. For example, if your phone card costs 15¢ per minute, you must have at least $0.15 left in your calling card in order to call your destination.

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Why buy Phone cards from Pinoy88.com?

Secured and Real-time: Our website offers the secured and real-time credit card processing online. After you buy calling cards from us, you will get PIN code immediately if your credit card can be verified. No need to drive or wait for a long time.

Easy to purchase: You don't need to put your private information like credit card number and address every time you want to buy our calling card. Just only the first time customer... After that, just loginn with your e-mail address and password and you can start shopping in our website.

Forgetting PIN codes: We provide you with your previous purchase orders and PIN codes. So, in case, you forgot the PIN code from previous orders, you can come by and login to our website and check all your PIN codes purchased from us.

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How can I buy Phone cards from Pinoy88.com?

Pay online using credit card:
1. Select the type and quantity of Phone cards you want to buy.
2. Add them into shopping cart.
3. Press button "Check out" in the shopping card.
4. Fill in the payment information.
5. After verifying process, you will get pin code immediately on the web site. No need to wait for email!

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Is it safe to put my credit card and personal information?

For your safety and privacy, we maintain the following standards:
We use secure commerce servers and encryption technology to protect the confidentiality of your credit card number. Therefore, our web site provides you a completely safe shopping system. Our credit card charging facility is powered by Authorize.net the leading provider of e-commerce solutions.

We do not save your credit card number. Storing credit card info like full Name and address is optional. Therefore your credit card number is SAFE!

Customer names and information are never sold! There is no exception to this rule! We will never allow your name to be sold or released to any other company. We understand completely your right to privacy.

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I have problems with my Phone card. Who I need to talk to?

If you have technical problems: sound quality and other difficulties, please call our customer service hotline 1-888-PINOY88. Some Phone cards have their own customer service toll free number that you can check from our web site.

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What is refund policy for calling card?

Pinoy88.com is a reseller of Phone cards. Therefore, if you have any problem with a Phone card, you have to contact Customer Service of that card. The card is non-refundable card and expires 60 days from date of first use or on the expiration date printed on the card, whichever comes first. No refund or replacement is provided for lost, stolen or expired cards or unauthorized use.

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What is time rounding?

Time rounding is time unit that supplier uses to round up time when you use phone call. Normally, time rounding is 1 minute increment. For example, you call 5 minutes and 20 seconds. The system will count as 6 minutes.

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